Mar 17, 2025  
2018-2019 Undergraduate Catalog 
    
Catalog Navigation
Catalog Home
The University
Academic Advisement, Progression and Support Services
Academic Calendars
Academic Regulations
Admission and Readmission
Colleges/Schools and Associated Programs
Courses
Degrees, Certificates, and other Undergraduate Programs
Distance Education
Expenses and Financial Assistance
General Education Program
Scholar, International, and Leadership Programs
Student Affairs
University Policies

Addendum to Catalog

What’s New This Year?
What’s New for Spring 2019?

Archived Catalogs
Campus Map
Faculty Emeriti
Graduate Catalog
2018-2019 Undergraduate Catalog [ARCHIVED CATALOG]

HMGT 2170 - Hospitality Services Management

3 Formerly HMGT 4170.

Customer behavior, expectations, and perceptions and managing hospitality service quality. Strategies for closing critical service gaps.